521 reviews
Content rating
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About this app

The official illy app is designed to give exclusive benefits to those who have chosen loyalty to excellence and to offer new services to illy coffee lovers. When you download the App and register, you can access the illy world and:
- choose to join the ILLY LOVERS loyalty program, a true journey through taste: with every purchase on and at the illy Caffรจs or illy Shops, you can earn hearts and take advantage of exclusive benefits;
- find points of sale where you can taste or purchase illy products, as well as identify those participating in the ILLY LOVERS loyalty program using the Locator; and
- discover content reserved for members of the illy world, including our recipes and our exclusive promotions.
Updated on
Apr 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

499 reviews
Brigitte Szekely
January 18, 2024
I got 2 years ordering coffee from you . The app never works ๐Ÿ˜ก I can't understand how the app doesn't work, even now after a year from my firs review .Try to order through Google you can pay just by PayPal. I am really Dissapointed, probably it's time to change my coffee ๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž
2 people found this review helpful
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August 8, 2023
Good morning Brigitte, we're sorry for your experience with our app. We are working for integrating our e-shop within the app. In the meanwhile, we suggest you delete your current version and reinstall illy app on your smartphone. With our latest updates, some bugs were fixed. Have a nice day.
John Curtis
November 17, 2020
It's s good looking, visual app, fun features and runs ok. But sometimes it crashes or the app flashes a blank screen while loading a few times before settling down. Only launched in September, so hopefully updates will improve the user experience. Cant order coffee in app (like Nespresso). I like the recipe section but whoever wrote them needs to write them clearer with punctuation.
4 people found this review helpful
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Elk Hunter
October 24, 2020
App needs lots of work.. existing loyalty member but cannot complete registration by selecting program location. Date of birth function wont let you input manually and also forces you to button click an arrow by month .... im not clicking/tapping 100s of times to do that.... the coffee is GREAT the app.... not even close.... piss poor at best...
6 people found this review helpful
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What's new

The most recent version resolves various technical problems and presents multiple improvements to services

App support