Very tricky indeed. I was advised to enter the passport ID in all lowercase (no hyphens) but ultimately ended up calling. They were helpful, and we did end up getting registered, but not without some trouble. My question now is: will it be like this if I actually have to use the app?
Not a way to see and track results yourself. Even the survey results go into the ether and are not made available to the user. If you are having trouble getting the id accepted check for and delete all trailing spaces on your name
Very tricky. You have to enter the name exactly as it was entered the day of the test. Mine was in all caps. Hope this helps for others. It should be more clear.
Still will not work
Can't put impact id info in
So it is almost a year later and this app still doesn't work. Now I have another years code which it won't accept either! Like others said- won't accept my son's passport id even after repeated attempts. Wished it would work so I could access his code if needed. Ridiculous!!!!
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