incident.io

incident.io

About this app

Incidents can be stressful, but they don’t have to be.

incident.io helps tech-led businesses navigate incidents from detection to post-mortem and beyond. Built on the experience from thousands of incidents, incident.io eliminates anxiety, uncertainty, and chaos experienced by responders throughout an incident.

Key features of the incident.io app include:

- Get notified about incoming alerts via push notifications
- Acknowledge escalations, connect escalations to incidents and easily hop into Slack to mediate any issues
- Set up your notification preferences to bypass Do Not Disturb and Focus Filters, ensuring you are always notified
- See if you are on-call or when you will be on-call next
- View all your organization’s active incidents or only those that you are a part of

Trusted by industry-leading companies, including Etsy, monday.com, and Skyscanner, incident.io meaningfully improves your incident management process so that you can spend less time responding to incidents and more time fostering customer trust.

Ratings and reviews

Easy to get set up, and about as slick as being paged gets. It's always obvious when you're on call, for how long, and who else is on with you. I also particularly like how clear the effect of all the settings are, and how easy it is to test all your notification methods from in the app. Great for having peace of mind that you won't miss a page!

app is nice, but I don't like opening it in the middle of the night 😑

Easy to understand UI, and instructions to override do not disturb are really clear

What’s new

Bug fixes and performance improvements