![](https://play-lh.googleusercontent.com/a-/ALV-UjXWACjrrpsQ78RrW6f5PvqRD8Mv2r-jgRCGPq36HUaXVPkDewmp=s32)
Derek McKee
The app is pretty straight forward and simple, but at times, it feels like a lot a navigating to work tickets. My biggest gripe is the lack of formatting when displaying replies and responses. The text all blends together even if there are spaces between paragraphs or other information that is present in the web portal. Still very handy when want to check tickets on the go without needing to break out the work laptop.
3 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXjAic6rI-dQgdBtf3qCS9xbDQ8Sn-3tJmvbxBDxdfA2938AfM=s32)
William Gibson
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This app needs significant further development to be in line with the capability of the web interface. See: Private community feature requests. My most frustrating limitation is complete lack of visibility of ticket followers. Second is no "details" show in ticket list view.
1 person found this review helpful