Incident IQ

3.7
16 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Incident IQ is a help ticket platform designed especially for K-12. It’s built with powerful capabilities for IT, asset, and facility management, scalable for any school size and budget.

Incident IQ users can now enjoy the power of Incident IQ on the go. Teachers can submit help tickets with ease. IT support staff can efficiently work tickets for quick resolution as well as check in and out assets by scanning devices using Incident IQ Mobile’s new asset management feature.

**Note: An Incident IQ account is required to access app.**
Updated on
Mar 28, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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3.7
16 reviews
Derek McKee
February 28, 2022
The app is pretty straight forward and simple, but at times, it feels like a lot a navigating to work tickets. My biggest gripe is the lack of formatting when displaying replies and responses. The text all blends together even if there are spaces between paragraphs or other information that is present in the web portal. Still very handy when want to check tickets on the go without needing to break out the work laptop.
1 person found this review helpful
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A Google user
November 7, 2019
I wish I could hit the back button when in tickets. I also wish I could search users. The web interface is better. This app is limited.
4 people found this review helpful
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Taylor Hardy
March 4, 2021
App is currently broken. It says it needs a mandatory update. Gets to 20% goes back to login screen and says it needs an update. Infinite loop
2 people found this review helpful
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What's new

Fixed in-app update issue affecting some users.