Indiana Members Credit Union

Indiana Members CU

About this app

The IMCU App, available 24/7, allows you to check balances, transfer funds, view transactions, pay bills and more all from the convenience of your phone!

Ratings and reviews

The mobile app authentification isn't working at all. it won't send me a token to login. I try to reset my password, it says to enter another code to login which it never actually sends. I try to call the member help number to resolve this issue, and they are closed. What are you even supposed to do at this point. I can't use the "phone access method" either because then you need your account number, which I don't know offhand. I'm close to just switching banks.

Online banking is cumbersome and frustrating in this app. The new device verification doesn't work at all. The log in attempt times out before the verification completes. When I make changes to my account, sometimes I have to log out then log back in to refresh the app and see those changes. My transactions I complete sometimes get flagged as possible fraudulent, and when I attempt to verify within the app, it fails and can't complete the verification. These are more, but I've run out of space

I have had serious problems with the bill pay function of this app. There is no "confirm" step before the "submit" step. It is necessary to clear the dollar amount before entering the bill pay amount or you end up paying 10x what you intended. Also had problems with pending payments that do not appear. I've switched to another bill pay system.

What’s new

Feature enhancements and bug fixes.