ರಸ್ತೆ ಗುಂಡಿ ಗಮನ (Fix Pothole)

ಬಿಬಿಎಂಪಿ - BBMP

About this app

The BBMP ರಸ್ತೆ ಗುಂಡಿ ಗಮನ (Fix Pothole) Application allows to report Pothole and Road repair complaints on My Street.

This app provides end-to-end process for addressing citizen requests

Bangalore Citizens can
- Report a civic amenity issue with a photo ( geo-tagged)
- Submit requests with registration
- View their requests for latest updates along with details.

BBMP Officials interface
- Geo-tagged request automatically maps to Ward Official
- Concerned Official gets notified with Location and details on request submission
- All Officers in the department can view Complaint Dashboard and take necessary action
- On resolving the problem, official will update with remarks and photo( wherever applicable)
- Monitor all requests and drive for actions.
- Officer can transfer a request to another Ward or Department.
- All field updates are captured with GEO coordinates and photos, available through various MIS reports for BBMP Officials.

What’s new

+ Support for Android-14

For Officers Login:
+ Added Transfer module to transfer requests to other departments (Smart City, TEC, and Central Projects)
+ Dashboard for other departments and option to update request's resolution
+ Added new status "Resolved by BBMP internally" and resultant workflow
+ Enhancements