Too bad. How can anyone can give 5 stars? This app just too bad. The UX is terrible. There are so many things that you cannot click. And at My Shipment section, you cannot see anything. The filter is laughable. Progress or Selesai, if you need to see Selesai part, next page, then you will find Progress again. And mostly nothing showing. You need to exit the app, and start over again and again. This app is just too bad.
101 people found this review helpful
Very confusing system and the app isnt useful. Leading to customer suspicion due to unclear unsyncronized system in using the app, courier pick up and tranparency in cost calculation. The customer care line is not helpful either - trying to throw back the problem to customer to find her own way to solve instead of tracking it.
2 people found this review helpful
The tracking feature doesn't show details even though have opened and closed the app repeatedly, what a wasting time. Jne shipping getting slower and the worse is I can not track the position of the package, looks like the developer didn't fix the bug.
37 people found this review helpful