Pathetic Service 😈😈😈 But still Rate 5... because of cleaning and ambience. . Time Lines is the biggest issue .. bus departure time @5:30 still in Ahmedabad @ 6:25... .Dear Sir never expected such a pathetic service from Patel Travels... 2:30 is departure time and 4:00 pm I am still in Ahmedabad and they are feeling passangers at Sarkhej... I hope you understand and respect the priority of time of your passangers travelling ... I hope you will take some actions
This is very pathetic service providing company. They don't care for customers, just care for money. They don't even pick up the call from customer & even after 8-10 tries if phone call was received by them their behaviour if very bad. They behave like they don't care for customers. Even if their customer is getting died, they don't care for him. Even GSRTC is providing better service than this.
Very bad behavior I was doing journey from Rajkot to Reliance... why entertainment through TV is not providing throughout the journey.... Upon my humble request the bus cleaner, he is behaving like a CEO of Patel tours & travels and denied our request considering us as a beggar .... kindly improve level of your provision of services... and teach your staff to behave properly...
Very very poor service Very bad behavior of driver and assistant, I visited many times in patel travels, always there are problems related to seats even in Volvo,they claim they are taking more charges for their services. Even in Volvo I faced push back seat problems very poor speakers and most important they don't know how to talk with the customers.Never reached on time in Rajkot to Vadodara trip at 2:00 pm to 8:30. This bus always reaches Vadodara at 10:00 pm. simply crual servic I hope someone must compete with this cruelty.
Very bad & cheat service At this last diwali holiday end time call and say "your bus is cancelled , arrange in other bus your self". FIRST BE HONEST.
Poor bus service 16/10/2016 You are charging Volvo bus charges and sitting on normal third a/c bus, today I have booked 7:30 am Volvo bus for Ahmedabad to Rajkot but you are cancelled this bus and my booking shifted to 8:00am Volvo bus from S G Highway, your bus start 8:30 am from S G Highway and reached ujala circle again you are cancelled this bus and change normal third class a/c bus today evening I am returns Rajkot to Ahmedabad but not in your bus, I am paying Rs. 900 for 2 seat and nearby seat person paid Rs. 300 for 1 seat