InfraBoard
Everyone
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Everyone
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About this app
Stay connected to your IT support, wherever you are.
The InfraBoard mobile app is the essential companion for all Infranat customers. It offers a seamless and secure interface for managing your support requests and controlling your IT infrastructure directly from your pocket.
No need to wait until you're at a computer to report a problem: take a photo, describe the incident, and our team (assisted by our AI) takes over instantly.
🚀 KEY FEATURES:
🎫 Simplified Ticket Management
Create new support requests or incidents in seconds.
Track the progress (New, In Progress, Planned, Resolved) via a clear timeline.
View the urgency level and the assigned technician for your case.
đź’¬ Integrated Instant Messaging
Chat with our technicians via a modern chat-style interface.
Complete history of exchanges (centralized emails and comments).
View the automatic qualification of your request by our AI.
đź“· Multimedia Enhancement
Add photos or screenshots directly from your mobile device to help our technicians understand the problem faster.
đź”” Real-Time Notifications
Never miss a response! Receive a push notification as soon as a technician replies or your ticket status changes.
đź“Š Comprehensive Overview
Access your account statistics (number of open tickets, IT assets).
Manage your profile and privacy preferences.
đź”’ Security and Confidentiality
Secure authentication.
Your data is protected and hosted in accordance with professional standards.
This application is reserved for customers under contract with Infranat. A customer account is required to log in.
The InfraBoard mobile app is the essential companion for all Infranat customers. It offers a seamless and secure interface for managing your support requests and controlling your IT infrastructure directly from your pocket.
No need to wait until you're at a computer to report a problem: take a photo, describe the incident, and our team (assisted by our AI) takes over instantly.
🚀 KEY FEATURES:
🎫 Simplified Ticket Management
Create new support requests or incidents in seconds.
Track the progress (New, In Progress, Planned, Resolved) via a clear timeline.
View the urgency level and the assigned technician for your case.
đź’¬ Integrated Instant Messaging
Chat with our technicians via a modern chat-style interface.
Complete history of exchanges (centralized emails and comments).
View the automatic qualification of your request by our AI.
đź“· Multimedia Enhancement
Add photos or screenshots directly from your mobile device to help our technicians understand the problem faster.
đź”” Real-Time Notifications
Never miss a response! Receive a push notification as soon as a technician replies or your ticket status changes.
đź“Š Comprehensive Overview
Access your account statistics (number of open tickets, IT assets).
Manage your profile and privacy preferences.
đź”’ Security and Confidentiality
Secure authentication.
Your data is protected and hosted in accordance with professional standards.
This application is reserved for customers under contract with Infranat. A customer account is required to log in.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
What’s new
Publication de l'application en version 1.0.0.
Everyone
Learn moreApp support
phone
Phone number
+33428294072
About the developer
INFRANAT
hello@infranat.fr
254 RUE VENDOME
69003 LYON
France
+33 4 28 29 40 72
