ING Luxembourg

3.0
542 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Taking all the features of your secure e-banking “My ING” account, this application allows you to easily perform all your banking transactions via your phone or tablet. The application is available in 4 languages; French, English, German and Dutch.

Please do not hesitate to share your suggestions with us, so that we can continue to improve the app.
Updated on
Nov 18, 2020

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted
3.0
542 reviews
Susheel Bhanu Busi
December 16, 2021
Although the app allows for regular banking needs, it gets only a single star, because the most basic of functions don't work. I prefer English as the language and every single time I close and reopen the app, it defaults back to French. Even tried uninstalling and reinstalling the app and this issue persists. My second gripe with the app is the inability to pay using the app at stores. Security etc. aside, the utility of the app is very limited.
3 people found this review helpful
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ING Luxembourg
December 17, 2021
Hi, Thanks or your review. Yes, the language switch can be a bit unstable at times. What might work is to completely log-out of the app. Connect to My ING via your PC and change the language in the web version of My ING. Kind regards your ING Team.
Carlos Ruiz Martínez
November 26, 2022
Extremely basic functionality, and you need to contact internal teams for anything except transfers. Unresponsive staff. Be prepared to suffer if you need a human to respond to your messages through the app.
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Magdalena Ptak
August 13, 2022
Really ancient app without essential features. It cannot be used for mobile payment, neither debit nor credit card are compatible with Google Pay or Apple Pay, so NO option to pay by phone. Language selection is defaulting to French after each logout. Face unlock doesn't work at all and there are no banking analytics. Please bring this app/bank into XXI century.
2 people found this review helpful
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What's new

Good news ! This new version allows you to use biometrics (Fingerprint or Face Unlock) when running Android 10 or higher.
Use your finger or face to unlock the possibilities of My ING.