ING Luxembourg

2.8
604 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Taking all the features of your secure e-banking “My ING” account, this application allows you to easily perform all your banking transactions via your phone or tablet. The application is available in 4 languages; French, English, German and Dutch.

Please do not hesitate to share your suggestions with us, so that we can continue to improve the app.
Updated on
Jun 11, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Financial info, App activity, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
566 reviews
Susheel Bhanu Busi
December 16, 2021
Although the app allows for regular banking needs, it gets only a single star, because the most basic of functions don't work. I prefer English as the language and every single time I close and reopen the app, it defaults back to French. Even tried uninstalling and reinstalling the app and this issue persists. My second gripe with the app is the inability to pay using the app at stores. Security etc. aside, the utility of the app is very limited.
7 people found this review helpful
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ING Luxembourg
December 17, 2021
Hi, Thanks or your review. Yes, the language switch can be a bit unstable at times. What might work is to completely log-out of the app. Connect to My ING via your PC and change the language in the web version of My ING. Kind regards your ING Team.
Lino Alves
March 15, 2024
It includes all the functionality I need, however push notifications don't work for a long time. When I give permissions in Android for the app to show notifications, the app says notifications are disabled in the system. If I remove the notifications permissions in Android then the app acts as if everything is fine and allows to set push notifications, but they are disabled at system level. Reinstalling does not solve the issue. With the new app being discontinued I expect a fix for this issue.
1 person found this review helpful
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Konrad
October 29, 2021
I eventually managed to get the push notifications by going to to place of my phone I have never been before... The app works well but still have some bugs like language change back to French for example. I don't like the way how push notifications are displayed...you don't see the amount but a standard text only...this should be kept simple like "10.00€ paid to xxx". Similar issue is within the app. Also for some reason the bank doesn't recognize when you pay or withdraw money...
4 people found this review helpful
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ING Luxembourg
November 26, 2020
We are sorry to hear that our app does'nt meet your expectations. We suggest you contact one of our colleagues at contactcenter@ing.lu to see if they can help you any futher. Kind regards, ING Luxembourg

What's new

Bug fix.