A Foxy Stoat
Seems that recently the light has started doing it's own thing when it should have a pre programmed function operating. It only returns to the pre desired set lighting schedule when re opening the app. the next day, seems to forget the schedule again until I re open the app and do it again. Resetting the light doesnt seem to alter the behaviour either. Just rinse and repeat each day to get it to stick to what was programmed on the app. Starting to lose faith with fluval products.
1 person found this review helpful
Rolf C. Hagen Inc.
2 May 2024
Please contact us at www.fluvalsmart@fluvalaquatics.com we would like to review a few details with you. If the issue is that a pre programmed program from Export is not operating as expected the following day, please make sure to tap on Export to upload that program after selecting it.
Samantha Devine
This app was brilliant and I would have given 5 stars but all of I sudden I can no longer connect on my phone to change the light settings this is really annoying as no point having it if I can't control the light from my phone 😡😢 it's now stuck on an awful yellow light and nothing I can do about it ! I've tried deleting and reinstalling the app but that changes nothing!!
4 people found this review helpful
Rolf C. Hagen Inc.
15 March 2024
Hi,
We suspect that this is an issue with the device. Please contact us at FluvalSmart@FluvalAquatics.com and we will help. Thank You!
A Google user
This app is normally really good, giving you several different options for lighting your aquarium especially with the added pro feature. However, since its most latest update I have had major issues getting the app to connect to my light. These days I'm having to uninstall the app, reset the permissions and even remove and reconnect my light device to the app. This is less than ideal having to do this in the morning to switch it on and in the evening to switch it off again. Get it sorted!
8 people found this review helpful
Rolf C. Hagen Inc.
29 August 2019
Hi, can you please try rebooting your device. Please contact us at fluvalsmartapp1@gmail.com if the issue persists.