Marta Solli
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I am horrified by the service that this app offers, or should I say DOESN'T offer. It's the 4th time that the machines don't work and I've been paying for a service I don't receive. The service stopped working for days until they "repaired" it but to me it doesn't seem repaired, it seems worse than before. If the problems are not fixed in a timely manner I'll be forced to stop using the service and rely on other companies, despite it doesn't save me from the hassle of doing so
1 person found this review helpful
INNOVATION SCRIPT
September 26, 2022
Bonjour Martha, nous informons nos équipes techniques et restons disponibles par mail à contact@washin.fr
Merci pour votre retour.
Jeremy Wojak
Often when I try to book a machine to wash a small black bubble pops up with no text. I then am brought back to the main menu and the machine is shown as busy when I have no yet paid. This makes washing impossible with this app
1 person found this review helpful
INNOVATION SCRIPT
May 7, 2024
Merci pour votre retour,
N'hésitez pas à nous adresser un mail à contact@washin.fr
Alberto Donin
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The features in the app are really poor: timer for the washing program with delays up to 5 minutes, no possibility to send a notification to the last one who use the machine (maybe he/she lefts something inside the washing machine or maybe you want to ask him/her to take his stuff). Disappointed.
1 person found this review helpful
INNOVATION SCRIPT
October 18, 2021
Bonjour Alberto Donin ! Merci pour votre commentaire et vos idées !
Des mises à jour viendront s'ajouter afin de rajouter de nombreuses fonctionnalités.
À propos des 5 minutes de retard, nos machines ajustent le temps de lavage en fonction du temps de chauffe de l'eau. Ce temps peut donc légèrement varier selon le lieu dans lequel vous êtes.