
Walaa R. Ahmed
The app’s search results are highly inaccurate, making it difficult to find products quickly. Navigation between tabs is also cluttered and confusing, which makes the overall shopping process frustrating. Payment confirmation is not always clear, and tracking orders often lacks real-time updates. Delivery is noticeably slow, and there should be an option to choose fulfillment from other nearby branches to reduce waiting time. Additionally, product availability in the Port Said and Port Fouad p
6 people found this review helpful
Innovitics inc.
November 14, 2025
Sorry about this 🙏
We’ve fixed the issue in the latest update and the app should now work properly. Please update and let us know if you still face any problems.

Mustafa AbouDeif
The program is very disappointing. Many items are shown as available and after purchase asked to choose from alternatives that are far from what I originally ordered. Unfortunately, I have registered my credit card and cannot delete it. The program withdraws money directly without requesting an OTP.
14 people found this review helpful
Innovitics inc.
November 14, 2025
Sorry about this 🙏
We’ve fixed the issue in the latest update and the app should now work properly. Please update and let us know if you still face any problems.

G MK
Terrible app!! Can't find sooo many things although they are available in the branch and if there are tabs in the category you are searching you better be extremely careful with your scrolling or else you will find yourself in another tab and of course if you try to go back it starts from the beginning! It's just a mess of an app👎👎
20 people found this review helpful