
Walaa R. Ahmed
The app’s search results are highly inaccurate, making it difficult to find products quickly. Navigation between tabs is also cluttered and confusing, which makes the overall shopping process frustrating. Payment confirmation is not always clear, and tracking orders often lacks real-time updates. Delivery is noticeably slow, and there should be an option to choose fulfillment from other nearby branches to reduce waiting time. Additionally, product availability in the Port Said and Port Fouad p
6 people found this review helpful
Innovitics inc.
November 14, 2025
Sorry about this 🙏
We’ve fixed the issue in the latest update and the app should now work properly. Please update and let us know if you still face any problems.

Matt
Love the supermarket, but the new update on the application doesn't allow me to press the "I don't want" button for substitution. And they keep calling me to check the app. Please fix it so I can give a better review.

Mustafa AbouDeif
The program is very disappointing. Many items are shown as available and after purchase asked to choose from alternatives that are far from what I originally ordered. Unfortunately, I have registered my credit card and cannot delete it. The program withdraws money directly without requesting an OTP.
14 people found this review helpful
Innovitics inc.
November 14, 2025
Sorry about this 🙏
We’ve fixed the issue in the latest update and the app should now work properly. Please update and let us know if you still face any problems.