Insteon for Hub

1,359

INSTEON Lifestyle

Everyone

The Insteon Hub works in combination with your router and smartphone or tablet to control Insteon devices in your home while you're there, when you're at work, or out of town. Control Insteon light bulbs, wall switches, outlets and thermostats. Receive instant email and push notification alerts from motion, door/window and water leak sensors while you're away.

The Insteon Hub connects you to your home from any smartphone or tablet. The Insteon for Hub app works in concert with the Hub to configure, control and view the status of Insteon devices and sensors.

Download the Insteon for Hub app, connect your Insteon Hub, select your favorite Insteon devices for your home, and enjoy!

Easy Device Scheduling
Want to turn on your bedside lamp automatically to help wake you up in the morning? How about program the porch light to turn on and off automatically with the rise and fall of the sun? No problem.

Get Alerts on Your Mobile Phone or Computer
Create alerts by adding water leak sensors, motion sensors, door/window sensors and more. Receive instant push notifications and email alerts. The Hub also stores the status of these sensors, so you can easily check on your sensors from within the app at any time.

Stay Connected to What Matters Most
Wonder what triggered the motion sensor or just want to check in on the kids or your pets? Add an Insteon Wi-Fi camera and you'll see it all from your smartphone. The Insteon cameras feature pan/tilt control and night vision.

Cloud-based Service
The Insteon Hub stores your homes configuration in the cloud which allows access from any number of smartphones and tablets you may own. Add another smartphone by simply downloading the app, sign in and enjoy.

NO MONTHLY FEES
That's right. No monthly fees to view, control, and monitor your home. Other systems on the market charge hundreds of dollars a year for services that you can enjoy for free with the Insteon Hub.

Detailed Insteon app features:
•Simple and clear user controls
•Devices now update without the need to refresh. Feature available on Hub II (2245-222) only.
•Set schedules for devices for every day of the week
•Auto-detection of geo-location of smartphone to calculate sunrise/sunset and automatic time synchronization
•Insteon thermostat support, temp, humidity, mode, cool, heat, fan
•Supports Venstar thermostat (with Insteon Adapter)
•Nest thermostat support
•Ability to add Insteon indoor and outdoor IP cameras
•IP camera configuration – ability to set username, password, add/edit/delete contrast, brightness, mirror, flip image, directional control (up/down/left/right – i.e. “pan/tilt”)
•Create a scene – single activation with multiple devices
•Create rooms for organization
•Receive push notifications/email alerts when sensors and devices are activated
•Quick status of sensors with the Check-In page
•Supports hundreds of Insteon devices
•Works over Wi-Fi, 4G, 3G, and EDGE
•Technical support email link and a feedback page provided within the app

Reviews

2.7

1,359 total

5 291

4 200

3 188

2 188

1 492

Erick Perez

As soon as I leave and my phone switches over to LTE, the app pops up saying it lost its connection to my hub. Highly annoying. As far as the rest of the app, it works and that's about it. App hasn't changed much since it's debut and it shows. UI is extremely outdated and several old bugs remain unfixed. Insteon as a whole is behind the curve on home automation despite being one of the oldest companies in the game. I'm ditching Insteon as soon as I can.

John G

I've never been able to connect to the hub during initial set-up for the last 3 months. I bought this product from Costco brand new and have never been able to use it. Very bad product. Not user friendly. Read all the other reviews. I'm not alone on this. Stay away! Don't waste your money.

Rob Mastronicola

I am so fed up with this app. If I didn't have so much money invested I would never use insteon again. Horrendous interface. GET OUT WHILE YOU CAN. Been a user for 3 years and have not seen any huge improvements to functionality or usability. Wish they focused on Android as much as they do iOS.

Alan henson

Why do I have to restart and put in my password everyone I open this app. It's terrible. I love my insteon products by this app makes me want to buy another brand and switch them all out. Insteon you are seriously hurting your product with this app. You're lucky Alexa came along.

Don LeGower

Time of day is unpredictable, suddenly it will be off by 10 hours. Should synchronize to the internet, can't deal with daylight savings change, app doesnt display hub time, so to reset tge hub time you have to sign in with a computer. The only updates they make are to sell new products. overall rates just about zero. If it can't keep time, it's useless. The fact that it can't display it's time is also just ridiculous.....

Douglas Blaikie

Not working... AGAIN.... new update pushed out to app a couple of days ago. Today hub decides it doesn't want to talk to anything..... Whole house is configured with insteon. So when it doesn't work the word "frustrating" just doesn't cut it.

User reviews

Erick Perez June 11, 2017

John G May 22, 2017

Rob Mastronicola May 4, 2017

Alan henson March 5, 2017

Don LeGower June 19, 2017

INSTEON December 28, 2016

Hi Don. Support for Dual On/Off Outlet (2663-222) that you requested was added back in Aug '16. We are working on making transitioning between Wi-Fi and cellular networks more seamless and less intrusive. We would like to better understand the time drift you are seeing with the Hub (1) .. please contact support@insteon.com

Douglas Blaikie May 8, 2017

Tim M. June 20, 2017

When the user brings up the app a second time, it has lost contact with the devices and cannot regain. The user must then press the back button a couple of times I'm so the system can log itself in again at which point it will properly determine the status of each device and allow the user to control them again. In contrast my alarm app and garage door controller app are always ready to go with the proper status whenever opened! So there's no reason insteon can't be as reliable. Otherwise their products themselves get four or five stars from me! Just not the stupid app.

Kurt Sanger May 23, 2017

Still does not see keypads. Even after updating app and hub. Updating hub requires manually recording, deleting, and reinstalling every device. Otherwise it's great. But I wanted to program 4 button keypad to control a scene and you may not.

July 11, 2017

I've had the Insteon system for 4 plus years in two separate homes and it has worked flawlessly from the start. I suspect that most users with problems don't really know how to set up or use the system. I have about 12 devices connected including cameras, all work well all the time.

George Karayiannis March 17, 2017

This app does not allow you to customize or move the order of icons for Devices/Rooms/Scenes. They are placed automatically in Alphabetical order and that it. You have to live with it!! Also, one of the most annoying things is that for the 6 or 8 key dimmer switches, it doesn't come up as how it looks. It comes up as a basic switch, and then you have to click on the "+" every time, in order to expand it to view the whole keypad. Ridiculous! This should have been an option in the settings to choose default. By the way, if your hub doesn't have Internet, it is impossible to connect through your phone over Wifi to set anything up. The hub ALWAY needs to be able to reach the cloud, otherwise consider this whole system a paperweight.

Andrey Chepurnoy June 29, 2017

Super basic UI, especially compared to the iOS version. Issue with connection being lost if the app idles in the background for longer than 10 minutes. The app will open and devices will sit there attempting to update their status forever. App must then be force quit and restarted. This was reported to Insteon in January 2017 and has not been address as of this writing in June 2017. The problem is reproduced on both my Android phones.

Jonathan Baker July 10, 2017

Has serious issues. Will not reauthenticate if opened from a suspended state, leaving no way to control lights. Nothing like messing with my phone just so I can see my stairs. Very poorly coded.

777 Equanimity May 7, 2017

Money for hub, money for cameras and a big waste of time. First hub went out now second one fails to connect. Reset everything and still nothing. I am totally fed up with this app and brand. Tells you to update app, but when you go to app there is no update available. If not resolved soon, will be going to something else!

Bruno Silvino February 23, 2017

Does what it is supposed to do. How come no android wear support yet? I don't understand why I cannot set the public IP address manually. My Hub is getting the wrong IP and I can't access remotely. Very disappointed.

April 2, 2017

Why did i just pay $90 for the hub and have issues with this?? I think this is scammish because you woo people in to buy hub and camera doesnt function like before either SMDH. wtf Look at NEST CAM APP. 4 STARS PLUS ALL THEIR PRODUCTS WORKS IN ONE APP

Ricardo Palhano May 20, 2017

Causes orphaned scenes and broken links between devices, when it gets stuck half way creating links, which happens frequently. Have to force close multiple times throughout day to get status.

William Kutzler May 29, 2017

Every time you open the app it should poll the latest config from the hub, which it doesn't. Then the app hard locks up. I'm about 2 more incidents away from ripping out all of it and putting into trash where this beta test horror show belongs

Richard H. June 14, 2017

Possibly the worst app ever made. Unreliable and you have to back out of it any time your screen locks. By the time this app connects to the hub, you could have gotten up and turned on the light. Worthless. Let a third party make alternate apps for your system since you are inept.

Andy Miller April 12, 2017

Every time I want to use this app, I have to kill it in my app manager and relaunch it. Otherwise it hangs indefinitely trying to reload the current hub state.

David LaRocque May 12, 2017

App won't stop notifications when I set it not to in Android's notification settings. The visuals stop, but the sounds keep coming. It's really annoying when a bunch are queued up, then all come beeping on in.

Leo Damian March 7, 2017

This app is a failure. Too bad. Such great hardware, but this app should be scraped and an intuitive well designed app should be built.

Bruce Hellmich March 3, 2017

Setting up a system is clunky and lacks a lot of features. This app. needs considerable work to make it user friendly.

Patrick Perkins April 20, 2017

I would think an app this poorly implemented would be an embarrasment to a company as mature as Insteon. Apparently NOT

March 8, 2017

You screwed up the start of DST again. It doesn't start until March 12th.

Adam Sperber June 30, 2017

Horribly designed app. Non-intuitive, when is Insteon going to listen and build a NEW app?????? Hello? Is anyone there?

Christopher Turpin April 12, 2017

Never logged in. Most of the time it takes longer to sync then its worth waiting. Just get up and turn on or adjust manually.

Wei Wang March 7, 2017

All the app does is telling me it fails to create my account!

Thomas Anthony February 20, 2017

Great system.. I have own for years..i also wish that scene modes could have a time schedule within that.

Brandon Bey July 10, 2017

New owners may solve some problems.

Jason Fortier June 2, 2017

A year a go you said to be working on full screen view for cameras?? What's the deal. This should not be that hard

INSTEON August 19, 2016

Hi Jason. We're working on allowing cameras to be viewed full-screen in landscape mode. Thanks for your patience and support.

Leon Newhall June 20, 2017

Not enough control please update your app other apps are better for your product that's sad

Joel Wener April 7, 2017

Lacks features, cannot set default on levels, ramp rates, buggy. A little bit slow...

April 2, 2017

Battery hog and no substantial update in a long time. Poor UI/UX, especially for cameras.

Matthew Boswell June 22, 2017

When the app loses connection to base its way too noisy about reconnecting.

Michael Babcock March 30, 2017

It works, usually, but it's so slow and ugly and not at all intuitive.

Ryan Senio July 6, 2017

Constant connection to the hub has been lost.

INSTEON March 24, 2016

Hi Ryan, we're sorry about the crashing and lack of the features (including Android wear app). If you are interested, we have open beta seats available and a fix to the crashing just about to be released. If interested in testing, please email us at android@insteon.com for details.

Ronny Katzenberger April 27, 2017

until the android app finally adds support for the Insteon Mini Remote, this is a 1 star app for me.