Intellichat for Android is your dedicated mobile workspace for engaging with website visitors. An extension of your customer support software, this app empowers you to deliver instant assistance and manage conversations on the go.
Log in with your existing Intellichat account to access the intuitive chat interface. The app is designed for focus, providing you with the essential tools for effective communication.
Key functionalities include:
Instant Notifications: Receive real-time alerts for new incoming chats, ensuring you never miss an opportunity to connect with a customer.
Chat Assignment: Take ownership of conversations by assigning chats to yourself. You can also unassign yourself if another team member is better suited to handle the inquiry.
Status Management: Organize your workflow by categorizing chats and updating their status as you progress, from "new" to "resolved."