ID MobileAccess

e-Emphasys Technologies

About this app

ID MobileAccess increases productivity while you’re on the go, and provides real-time mobile access to IntelliDealerTM — so you can keep a close eye on critical information and give any employee remote access to real-time information 24/7 — saving time, reducing errors and ensuring safe work environments. ID MobileAccess allows you to:

• Track repair times in the field — even without connectivity.
• Talk to text to input cause and corrections on repairs.
• Put equipment inventory management in your pocket.
• View in-depth parts information, perform searches of your inventory, and monitor on-order quantities by branch.
• Access and maintain your call schedule, call history and status of calls from anywhere.
• Complete customizable inspections from Traffic, MobileTech or manually as needed for your business.

Ratings and reviews

Terrible to use. Doesn't matter if I'm on the company wifi, my mobile data, in a large city (Salt Lake City), or my home internet (150 mbps) the app struggles to keep me logged in. I can log in, go to media, take a picture and it kicks me back to the log in screen. have to repeat process 3-5 times before the picture will upload. Sometimes I get to stay logged in, but the options in the menus are all grayed out and I have to restart the app anyways. Customer service? what's that?

Technician punches often don't record or sync to IntelliDealer. Pictures are often lost to the void. limited functionality on work orders and terminology doesn't always line up with IntelliTech. Desktop version is much more reliable than the app.

Login does not work properly. Some days it logs in first go other times it might take 30 attempts to login. Terrible app

What’s new

- Technicians can now log in to unassigned work orders from a new MobileTech menu option.
- Technicians can now sell consignment parts to customers while working on a work order.
- Zoom and pan inspection images, instructions, and multimedia in IDMA.
- Improved InspectionPlus data syncing and fixed continuous loading.
- Bug fixes and performance improvements