Retail Training

Intellum Inc.

About this app

Welcome to Retail Training from Google. It’s a faster, smarter way to learn with great classes and quizzes to help turn you into a Google pro. Even better? You’ll earn points for completing each of them — and points mean prizes. Everyone loves prizes.

It’s designed to let you learn what you want, how you want, when you want. You’ll master products — from top features and customer profiles, through to fun demo tips — in 5 minutes, and get access to the latest training the moment it’s out.

So, are you ready to start learning? Then let’s go!

Ratings and reviews

This app has been bad for years. There are so many glitches and issues with the trainings. Now you can't even open most trainings and are forced to go onto a desktop browser to complete. You also used to be able to earn rewards for taking the trainings but it doesn't even seem like you get that anymore. You still get XP but you don't get the coins that were needed to gain rewards. The reward store hasn't even opened up with new gear for almost 2 years at this point.

The training is good, working in a phone service store it gives me more information on the devices we sell so I can easily troubleshoot google phones. Tried redeeming a reward though after completing training, and it immediately glitched out. There's no obvious support team to contact about the issue. Kind of sucks not being able to receive the reward especially since the frequency of redeemable rewards is low.

The app is fine. Some of the training pages run rather slowly however. Regardless of which device you have. The reason for my low rating is because the support for the app is awful. When I first logged into the app I wasn't able to earn gold for the first few days of training - never worked out why this was. Non of my colleagues had this issue. Now that I am finally able to earn gold, my gold and XP don't match at all. I've lost 7000 gold so I won't ever be able to buy anything at a discount. I've contacted the support department with this issue a number of times but they just don't reply. App decent, support poor.

What's new

Hello all learners, we are continuously adding new features, fixing bugs, and improving app performance. In this update we’ve fixed the app name.