This app is good when it works, but every time they update it, it kicks me off. When I try to open the app I just get a white screen. I've used this app on this same phone for 2 years, there's no reason why it won't let me use it now. Also I went to their website they say you can use & it acts like I'm not registered, so I still can't sign on.
3 people found this review helpful
Hello, currently we do not support your device make/model. You may visit www.interbank.com on your browser to access a mobile version of the Online Banking system. We apologize for any inconvenience, and are constantly evaluating all mobile devices and our goal is to support as many versions as possible.
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I'm sad about this app. I've called the bank and they give different reasons for the app not working, yet it doesn't seem like an issue anyone wants to resolve and take responsibility for. Being able to keep up with my account is important without having to call the bank directly or logging onto a website. I may need to find another bank to bank with where issues l like these are investigated and fixed.
2 people found this review helpful
Hello, we apologize for the inconvenience. Third party file managers may be causing this error, this is a known issue with a recent update and we are working on a solution. Thank You