
Anonymous
My experience has been rough. At both of my jobs I do a lot of walking. By the time I get to the car to blow into the intoxalock I'm out of breath. Like it makes passing difficult. Every time I go to blow into the intoxalock I get yelled at "blow harder", "retest missed", etc. They should make these devices according to the person using them and/or have a variety. I almost missed a retest due to being hearing impaired and I didn't hear the device make the alert noise. The car was silent
1 person found this review helpful

Dmitri Nosan
Do NOT, I repeat, do NOT use Intoxalock. Numerous hidden fees that you get hit with after it is installed. They are addressed in the lease, that you receive AFTER it is installed, so you don't read it before. Recalibration service every two months and can't be completed without signed lease. Can sign lease in app, but app is ****. Customer service based in Asia, somewhere. Requires retest every 6-8 minutes, not sure if that is par for such devices. Device works, only upside.
198 people found this review helpful
We apologize for the issues at hand. Some of the items you mention, in regards to frequency are set forth by your state. However, you may reach out to a representative directly at 515-461-2248 or 515-204-2573

Sean OConnor
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I have 5 notifications on the badge, but can't view any of them. Cannot download user guide. Completely useless app. Given that this is a State requirement...DO BETTER! I may change to another device simply because of your bargain basement support, service and resources. Amending my review. The customer service of Intoxalock has been very responsive and helpful. While I have had issues, they do the best they can to fix these problems. However, the app needs A LOT of work, which I have shared.
77 people found this review helpful
Intoxalock
October 28, 2020
Hi Jeffrey, sorry to hear that you're having some issues on our APP. I'll have someone followup with you to get some more information to pass along to our I.T. department can try and resolve the issues your facing