IAna
Everyone
info
10+
Downloads
About this app
IAna is a modern customer service platform that centralizes multi-channel conversations in one place, combining human agents and artificial intelligence agents to make service faster, more organized, and more efficient.
With IAna, companies can serve customers via WhatsApp and Webchat, track conversations in real time, assign service to human agents, or let AI agents respond automatically based on a customized knowledge base.
Key features:
• Omnichannel service in a single dashboard
• Configurable human and AI agents
• Automated responses with AI trained on your knowledge base
• Real-time conversations
• Organization by status, channels, and assignees
• Complete service history
• Simple, fast, and productivity-focused interface
With IAna, companies can serve customers via WhatsApp and Webchat, track conversations in real time, assign service to human agents, or let AI agents respond automatically based on a customized knowledge base.
Key features:
• Omnichannel service in a single dashboard
• Configurable human and AI agents
• Automated responses with AI trained on your knowledge base
• Real-time conversations
• Organization by status, channels, and assignees
• Complete service history
• Simple, fast, and productivity-focused interface
Updated on
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No data shared with third parties
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No data collected
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What’s new
Ajustado fluxo de recuperação de senha
App support
About the developer
INTRASOCIAL LICENCIAMENTO DESENVOLVIMENTO E CONSULTORIA EM TECNOLOGIA DA INFORMACAO LTDA
integracao@intrasocial.me
Rua VISCONDE DE PIRAJA 414
SAL 718
IPANEMA
RIO DE JANEIRO - RJ
22410-002
Brazil
+55 24 98818-0715