16K reviews
Content rating
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About this app

Discover the Enel Clientes Perú application. Everything you need at your fingertips. Download it and take advantage of the following benefits:
• Easily access clear and accurate information about your electric service.
• Review in detail your electricity bills and the history of the payments you made.
• Affiliate to the digital receipt.
• Download your electronic receipt.
• Access your customer numbers. If you have more than one customer number, at your expense, you can add or remove it and review information for each one.
• Pay your last electricity bills quickly and without leaving home.
• Get to know our payment locations and customer service centers. Our App will take you to the closest to your current location.
• Report power outages that may affect you or your neighbors, emergencies or also breakdowns in public lighting.
• Know the status of your care.
• Enter specific requests.
• Receive notifications to keep you informed such as debt maturity or scheduled outages.
• Use your camera to add more information to your requests.
• Use your GPS to geolocate your device and access specific information such as the closest service and payment locations or report abnormalities in your sector.

To report faults in the electrical service, simply download the App. If you want to access the rest of the functionalities, you must be registered in the application or on our website www.enel.pe

If you want to report a problem with the app's operation or give us a suggestion, you can write to us at: soporteappperu@enel.com with your registration data.

Welcome to the new era of energy!

Note: The application requires having GPS active, which can affect the cost of charging the phone.
Updated on
Feb 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

16K reviews
Pedro Fernando Padilla Siancas
November 25, 2020
Can't access this app , last update broke something. I cant acccess by my google account.
2 people found this review helpful
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Enel Distribución Perú S.A.A.
November 26, 2020
Hola Pedro, por favor ingresa a la tienda de aplicación de tu dispositivo y actualiza a la última versión de la app de Enel Perú, cualquier duda o inconveniente envíanos la imagen del sucedido, Nro de cliente, Nro de DNI y Nro de contacto al correo soporteappperu@enel.com. ¡Gracias por tu comunicación!
A Google user
September 27, 2018
Can not access the application unless is updated first, do not want to update it yet.
7 people found this review helpful
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Enel Distribución Perú S.A.A.
November 23, 2018
Hola, seguimos trabajando para darte un mejor servicio. En caso tengas algún inconveniente escríbenos a soporteappperu@enel.com con tu número de cliente para una atención personalizada.¡Gracias!
Javier Anibal Estrella Tisnado
June 13, 2022
Can't access to the account after perform a payment through the app.
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Enel Distribución Perú S.A.A.
June 13, 2022
Hola Javier, para poder ayudarte escríbenos a soporteappperu@enel.com para una atención personalizada de tu caso con una imagen (adjuntada) de lo sucedido, Nro de cliente, Nro de DNI, nombre completo y teléfono de contacto habilitado. ¡Quedamos atentos!

What's new

Actualizamos nuestra app periódicamente buscando mejorar tu experiencia.
En esta versión hemos incluido:
- Mejoras en el diseño de la aplicación
- Mejoras de rendimiento y corrección de errores
- Mejora en la experiencia de mensajes informativos