XCUSTOMER360APP
1K+
Downloads
Everyone
info
About this app
XCUSTOMER360APP - CX SOFTWARE MANAGEMENT AND MONITORING THE CUSTOMER EXPERIENCE
Increase loyalty and recommendation is key to improving corporate earnings since the loss of customers is reduced, expenses are reduced in the recruitment process, and in turn increases the possibility of making strategies cross and up selling well as to attract new customers.
Knowing what our customers think and feel is key to a strategy of Customer Experience, for this design the software that allows us Xcustomer360app:
- Measurement in real time and permanently. The voice of the customer closer than ever.
- NPS results and surveys and online alerts.
- Management of complaints and suggestions online.
- Customer incognito (mystery shopper), observation and any kind of check list with results online and sending immediate tasks to negative findings.
- Employee Experience: internal measurements.
- Panel indicators in real time (dashboard) personalized and segmented
Increase loyalty and recommendation is key to improving corporate earnings since the loss of customers is reduced, expenses are reduced in the recruitment process, and in turn increases the possibility of making strategies cross and up selling well as to attract new customers.
Knowing what our customers think and feel is key to a strategy of Customer Experience, for this design the software that allows us Xcustomer360app:
- Measurement in real time and permanently. The voice of the customer closer than ever.
- NPS results and surveys and online alerts.
- Management of complaints and suggestions online.
- Customer incognito (mystery shopper), observation and any kind of check list with results online and sending immediate tasks to negative findings.
- Employee Experience: internal measurements.
- Panel indicators in real time (dashboard) personalized and segmented
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted
What's new
- Mejoras en notificaciones push
- Mejojras en monitor de dispositivos
- Mejoras en encuestas
- Mejojras en monitor de dispositivos
- Mejoras en encuestas
App support
phone
Phone number
+51988884896