ION Orchard

ION Orchard
4.2
1.76K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Discover a world of lifestyle and rewards at your fingertips with the ION Orchard mobile app for Singapore's premier luxury and lifestyle mall. This app is your one-stop guide to the mall's latest stores, promotions, events and exclusive ION⁺ Rewards member deals and privileges.
Updated on
Dec 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos and Device or other IDs
This app may collect these data types
Personal info, Messages and 7 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.2
1.73K reviews
Jacquelyn Lee
December 24, 2025
Ever since Ion stopped allowing receipts to be uploaded, it's been really frustrating, especially when I forget to ask the store to scan the QR code, which takes forever to load. The stores don’t remind you either. I’ve lost count of how many times I've missed out on earning points after making a purchase. It honestly feels like Ion is doing everything it can to prevent members from earning points. It's making me think I should just stick to Landlease malls or just do Grab pick up.
Did you find this helpful?
ION Orchard
December 26, 2025
Dear Jacquelyn, we appreciate your feedback and are sorry to hear about the experience. To earn ION+ points, members can scan the 'Earn ION+ Points' QR code upon receiving the receipt at the participating stores on the date of spend. For more enquiries, please feel free to email us at customercare@ionorchard.com.sg. Thank you.
mOOg
December 28, 2025
A piece of trash app for such a reputable and well known shopping mall. Full of useless information plaguing the software and isn't even user friendly at all.
Did you find this helpful?
ION Orchard
December 29, 2025
Dear mOOg, we appreciate your feedback and apologise for any inconvenience caused. Please email customercare@ionorchard.com.sg with your registered mobile for us to assist you further. Thank you.
Tris Xavier
October 17, 2021
Really bad. When I downloaded the app and opened it, it was fine. But once I closed and reopened it, I kept getting "network issues" - no matter whether I was on 4G, wifi, at home - I couldn't scan the receipts. I had to uninstall and reinstall it... and then the same thing happened. Just really poor because what's the point of the app then?
8 people found this review helpful
Did you find this helpful?
ION Orchard
October 18, 2021
Dear Tris, thank you for your feedback. We apologize for any inconvenience caused. Please submit your receipts to customercare@ionorchard.com.sg with your registered mobile number so that we can assist you. Thank you for your patience and understanding.

What’s new

Minor enhancement and bug fixes
Flag as inappropriate

App support

Phone number
+6562388228
About the developer
ORCHARD TURN RETAIL INVESTMENT PTE. LTD.
iondigital@orchardturn.com.sg
2 Orchard Turn #05-03 ION Orchard Singapore 238801
+65 9683 6107
Flag as inappropriate