Alex Horst
Decent app to see what you need overall. Just doesn't make any sense how you can't transfer from your easy saver to where ever you'd please but overall it's hard to complain. Although changing that feature should be easy for them to do. Also it's annoying how they always need to verify if it's me when it's the same damn phone I've always had and at random they're make me verify myself.
6 people found this review helpful
iQ Credit Union
May 20, 2021
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at +13606953441.
Alex C.
Until recently, the app has always worked great. I loved the PIN and snapshot features. But with the latest app, logging in requires 3-factor authentication and is a pain to use. Snapshot and PIN features are gone. Your device is never remembered. It's the same two captchas of a lion or horse that you have to identify. You always have to get a code sent to your phone or email. There are more random glitches as well. It's just a real hassle to use.
3 people found this review helpful
Stan Hill
Prior version worked better for me as I have multiple accounts and now it is more difficult to switch between them. Used to be able to select which account and use my finger print to log in. Now only one account works that way. When depositing checks, it used to count down the amount you still could deposit. Now it no longer does that. App is evolving in the wrong direction.
8 people found this review helpful