IRIS CRM

IRIS CRM

About this app

NMI Merchant Central — Merchant Relationship Management

Ready to run a leaner ISO and agent operation? NMI Merchant Central helps your team move faster, manage merchants more efficiently and stay connected from anywhere.

CALL CLIENTS WITHOUT SLOWING DOWN
Burn through call lists without dialing a single number by hand
Move seamlessly from one prospect to the next with Power Dialer
Stay on top of follow-ups with built-in reminders

BUILT FOR SALES REPS & MERCHANT MANAGEMENT
Access your contact database from anywhere
Update notes and track deals while on the go
Call, text and email contacts directly from the platform

MERCHANT RELATIONSHIP MANAGEMENT
Board accounts, calculate residuals and monitor your portfolio in one place
Track deposits, transactions, batches, retrievals and chargebacks
Support merchants throughout the entire merchant life cycle with a unified experience

REPLACE DISCONNECTED TOOLS WITH ONE PLATFORM
Manage sales, onboarding and merchant relationships from a single system
Eliminate the need for multiple disconnected applications
Give your team the tools they need to scale efficiently

QUESTIONS? CONTACT US
Learn more about NMI Merchant Central and how it supports your payments business at nmi.com

Ratings and reviews

There is a bug when setting up a PIN for the app. It does not let you confirm the PIN that you set up. This is a real problem and needs to be fixed.

I have an android phone and I find this app nearly impossible to use. I log in through Chrome, which is still extremely tough to navigate which results in a waste of time.

App stopped sending notifications, version is current, I've cleared cache, un-installed and reinstalled, no fix. Also tried app on another phone and an iPad, wish I could give 0 stars.

What’s new

-- HelpDesk screen filter improvements.