ISPBot
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About this app
ISPBot is the official mobile app for support operators at Internet Service Providers (ISPs) using the ISPBot platform.
Manage your customers' WhatsApp chats, assign and close tickets, respond in real time, and access all customer information (plans, billing, services, location) from your phone.
REAL-TIME CHATS
Receive WhatsApp messages from your customers with instant updates. See who is typing, mark them as read, and reply with a tap.
TICKET MANAGEMENT
Access available tickets, close resolved ones, and work on assigned ones. Filter by "mine," "unassigned," or "all."
UNIFIED CUSTOMER DATA
A consolidated view that integrates the main CRMs in the ISP sector: basic data, contracted plans, IP address, MAC address, antenna, service status, outstanding balance, pending invoices, location on Google Maps, and internal notes—all on a single screen.
AUTOMATIC ASSIGNMENT
Receive timed ticket offers: accept or reject in seconds.
LIVE DASHBOARD
Metrics of your and your team's performance: active tickets, tickets closed today, and workload per agent.
AGENT STATUS
Switch between Online, Away, or Busy with a tap.
DARK MODE
Dark mode interface for long workdays.
REQUIREMENTS
Be an operator at an ISP with an active ISPBot platform.
Credentials provided by your ISP administrator.
Internet connection.
Android 7.0 or higher.
This application is intended exclusively for support operators working with ISPs that are clients of the ISPBot platform.
Website: https://ispbot.com.ar
Privacy Policy: https://ispbot.com.ar/privacidad.html
Manage your customers' WhatsApp chats, assign and close tickets, respond in real time, and access all customer information (plans, billing, services, location) from your phone.
REAL-TIME CHATS
Receive WhatsApp messages from your customers with instant updates. See who is typing, mark them as read, and reply with a tap.
TICKET MANAGEMENT
Access available tickets, close resolved ones, and work on assigned ones. Filter by "mine," "unassigned," or "all."
UNIFIED CUSTOMER DATA
A consolidated view that integrates the main CRMs in the ISP sector: basic data, contracted plans, IP address, MAC address, antenna, service status, outstanding balance, pending invoices, location on Google Maps, and internal notes—all on a single screen.
AUTOMATIC ASSIGNMENT
Receive timed ticket offers: accept or reject in seconds.
LIVE DASHBOARD
Metrics of your and your team's performance: active tickets, tickets closed today, and workload per agent.
AGENT STATUS
Switch between Online, Away, or Busy with a tap.
DARK MODE
Dark mode interface for long workdays.
REQUIREMENTS
Be an operator at an ISP with an active ISPBot platform.
Credentials provided by your ISP administrator.
Internet connection.
Android 7.0 or higher.
This application is intended exclusively for support operators working with ISPs that are clients of the ISPBot platform.
Website: https://ispbot.com.ar
Privacy Policy: https://ispbot.com.ar/privacidad.html
Mobile panel for ISP operators: chats, tickets and unified CRM.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesPersonal info and Messages
- Data is encrypted in transit
- You can request that data be deleted
What’s new
• Técnicos: Iniciado y Completado con nota o audio, fotos y videos; sin señal se envía al volver.
• Próximos trabajos con Avisar que voy, Cómo llegar y aviso de visita asignada.
• Los avisos que iban a los grupos de WhatsApp (tickets sin tomar o escalados, comprobantes, VIP, fotos técnicas, envíos fallidos) llegan a la app, suenan con la app abierta y abren la conversación.
• Chat: si contestás un ticket sin asignar queda a tu nombre; ves si tu mensaje llegó, citás y dejás notas internas.
• Próximos trabajos con Avisar que voy, Cómo llegar y aviso de visita asignada.
• Los avisos que iban a los grupos de WhatsApp (tickets sin tomar o escalados, comprobantes, VIP, fotos técnicas, envíos fallidos) llegan a la app, suenan con la app abierta y abren la conversación.
• Chat: si contestás un ticket sin asignar queda a tu nombre; ves si tu mensaje llegó, citás y dejás notas internas.
Everyone
Learn moreApp support
About the developer
Pedro Javier Jara
info@ispbot.com.ar
Argentina