TIKTING

ITDEVTECH

About this app

TIKTING is a Enterprise Service Management (ESM) platform that helps organisations manage IT and business services in one place.

With the TIKTING mobile app, you can easily:

• Create and manage service requests and tickets
• Track incidents and their progress
• View and manage assigned work
• Manage IT assets
• Follow changes, approvals, and workflows
• Monitor SLAs and service performance
• Communicate and collaborate with support teams
• Receive important service notifications
• Access self-service and organisational services

TIKTING extends service management beyond IT, allowing departments such as HR, Facilities, Finance, and other teams to manage requests and services using structured workflows and consistent processes.

What’s new

Tikting Mobile Applicaton