VOICE ETC – IVR Manager is a powerful mobile application that enables businesses to manage their IVR system anytime, anywhere. Stay connected with your call center operations through real-time insights, call monitoring, reports, and account management from your mobile device.
Key Features
Secure account login
Live call monitoring
Dashboard with real-time statistics
Call Detail Records (CDR)
Archived call reports
Voicemail access
Operator management
Department and shift management
Call analytics and charts
Push notifications
CDR tagging
Follow-up reminders
Profile management
Notification center
Monitor calls, manage operators, and access IVR reports anywhere.