IVS Support

Team ivs

About this app

This app is designed for service-based companies to manage their operations in a clean, organized, and professional way.

It helps businesses track service records, maintain a digital service book, and handle customer requests smoothly from start to resolution.

The app supports four user roles, ensuring clear coordination and faster problem-solving:

🔹 Admin

The business owner or primary authority.
Manages the entire system, users, services, and reports.

🔹 Sub-Admin

Assists the admin in daily operations, service assignments, and monitoring ongoing work.

🔹 Technician/Staff

Receives service requests, updates job status, records service details, and resolves issues efficiently on-site.

🔹 Customer

Raises service requests, tracks request status, and maintains a service history for transparency and trust.