MOC -وزارة المواصلات

Ministry of Communication

About this app

MOC is the official mobile application of the Ministry of
Communications, providing citizens and residents with secure access
to their communication services anytime, anywhere.

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KEY FEATURES
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🔐 SECURE CIVIL ID LOGIN
Log in safely using your Kuwait Civil ID (Mobile ID) with
two-factor authentication to protect your account and data.

📋 SERVICE MANAGEMENT
• View all service numbers registered under your Civil ID
• Check your subscribed services and active plans
• Browse complete service details at a glance

📞 CALL RECORDS
Access your internal call history — view call details including
dates, durations, and numbers at your convenience.

💰 ACCOUNT & BILLING
• View detailed account statements and transaction history
• Check outstanding balances for each service number
• Make payments directly for unpaid or overdue numbers
• Track your orders and payment status in real time

📦 ORDER TRACKING
Monitor the status of your submitted orders and service requests
from submission to completion.

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HOW IT WORKS
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1. Download the MOC app and open it
2. Log in with your Civil ID (Mobile ID)
3. View your dashboard with all linked service numbers
4. Tap any service to view details, call records, or statements
5. Make payments for unpaid balances with a few taps
6. Track your orders anytime from the orders section

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SECURITY & PRIVACY
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Your personal data and account information are protected with
secure authentication and encryption. No data is shared without
your consent. This app is the official digital channel of the
Ministry of Communications.

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SUPPORT
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For assistance, contact us through the help section in the app
or visit the official Ministry of Communications website.

What’s new

Fix some known issues.