Izy Conversa is your company's customer service and CRM system, now on your mobile phone.
It brings together conversations received via WhatsApp, Instagram Direct, Messenger, and your website chat in one place, distributes them among your team, and tracks each customer until the sale. The app is the CUSTOMER SERVICE part of the system: designed for those who answer customer inquiries all day and can't be tied to a computer.
WHAT YOU DO THROUGH THE APP
• Respond to customers from all channels in a single list, without switching apps
• See who is waiting for a response and for how long
• Send text, audio, photos, videos, and documents
• Take over a conversation so the rest of the team knows it's being handled
• Track the sales funnel: what's being negotiated and its value
• View and complete daily tasks, by customer or deadline
• Receive notifications on your phone when a new message arrives, even with the app closed
• Use in light or dark theme
MADE FOR THE TEAM
Each agent logs in with their own access and sees what the company owner has defined: only their portfolio, only their channels, or everything. Conversations are stored in the company's history, not on the agent's phone, and if someone leaves, the service continues.
WHAT STAYS ON THE COMPUTER
The app is for day-to-day customer service. Setting up channels, creating funnels and automations, building reports, and managing the team are all done within the complete system, accessible through a browser – that's where these tasks are most convenient.
WHO IT'S FOR
Stores, clinics, offices, real estate agencies, service providers, and agencies: any business that sells through conversation and doesn't want to lose clients due to lack of response.
HOW TO GET STARTED
Access is the same as the computer system (your email and password). Not using Izy Conversa yet? Learn more at izyconversa.com.br.
Izy Conversa is a TAMKT product. The application is not affiliated with, sponsored by, or endorsed by Meta, and "WhatsApp," "Instagram," and "Messenger" are trademarks of their respective owners, mentioned only for compatibility purposes.
Serve your company's customers and track the sales funnel via your mobile phone.