
Claudia Marie
Fix it, please, and thank you! The app kicks you out, and you have to retype the password. Before the update, I wouldn't have to log back in every single time. Also, since the update, you're not able to see who you faxed. I would need to verify if I'd sent a fax, and all I had to do was go to the sent folder, and the subject would help to determine who it was sent to. Now, all they have is a fax number. NOT HELPFUL! Who knows fax numbers by heart??
j2 Cloud
December 10, 2024
Hello Claudia. This is not the experience that we wish you to have. If you have not reached out to our corporate support, please feel free to message us at socialsupport@efax.com and we would be happy to assist! ^RA

Michelle Pruitt
Having trouble sending faxes, it's just not working. Called and tried to get the problem resolved and it's still not working. Once the fax is sent you don't receive notification that it's sent nor do the recipient receive it.
1 person found this review helpful
Hello Michelle. This is not the experience that we wish you to have. We would be happy to assist you in troubleshooting your account. Please feel free to provide us with your Corporate ID for us to troubleshoot your corporate account. ^RA