
Erika Nola Morgan
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I had high hopes for this. It works. all I can say. I had to update my payment method but to no avail. I even reached out begging to give them my money and never got a response. They had responded before. Lost my account and phone number. had 2 starts from months ago and updating my review now can't say I can give it even one more. disappointed. also, a part of the charges includes incoming faxes, which expect to get a lot of JUNK and SPAM faxes. maybe that's wherever you go.
Hello Erika Nola Morgan, this is certainly not the experience we wish for you to have, Please message us your account details at socialsupport@myfax.com and we would be happy to review your account. ^RA

Jessica Lutseck
App wouldn't update. Tried to reinstall, and it won't install anymore. Tried to log in on the website with my fax number to cancel the account, and they didn't recognize the number. Contacted customer support and, after trying to convince me to keep an account for an app that doesn't work, they said the account is cancelled and I'd receive an email confirmation... but I haven't received an email. Hopefully it really is cancelled.
18 people found this review helpful
Hello Jessica. The issue has been resolved in regards to the Android 12 OS device update. The new version of our app is now available for download and should you require further assistance, please feel free to message us at socialsupport@myfax.com and we would be happy to assist! Thank you for your patience. ^RA

A Google user
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You'll need to provide a credit card for the "free" month, then be sure to cancel by phone or get charged. I never got to using the app, but the sign-up screens (entry fields) on my S8+ were misaligned and poor. A company that will allow me a couple faxes per year to try their product and meet my needs will earn my loyalty if I get busy enough for a subscription some day.
37 people found this review helpful
I am here to help. Please send me direct email at socialsupport@myfax.com with your fax number so I may assist you further. ^DH