
Quasi Lane
Sometimes the app glitches and it won't let you log in, but it's not an all the time thing. I really like that they brought fingerprint log in back with this recent update. You can do transfers, view all your accounts, and even submit checks all from the app it's super useful. Wish I could do 4.5 just for the glitches instead of 4 but I can't.
2 people found this review helpful

S D
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This app used to be great... Now, ever since the last update it's been the worst and I've Uninstalled it. I've had this app for a very long time. Very disappointed. I saw another comment similar to what my problem is about logging in and the password disappearing. Solution was, use the fingerprint option. I'm not comfortable with my fingerprints being put on the internet. Why can't I just log on normally?
UniBank for Savings
September 27, 2023
SD: There is a fix underway for the login issue - timing still TBD. We've found if you turn off the Remember Me option, that logins are consistently successful. Feel free to reach out to our Customer Contact Center at 800.578.4270 to discuss further. Thanks for taking the time to leave a comment - we certainly aim to improve your experience!

Vinny B
The app always crashes and there is always an issue that states the " System incurred an unexpected error" and you can't even get to the tiles ... Because the last update now forces you to use the Quick Balance even after you hide it ... The screen stays locked and yes ... Crashes. BOA, Chase & Santander ... Never an issue ... Unibank great customer service, great people ... Just a horrible app.
4 people found this review helpful
UniBank for Savings
June 1, 2020
Vinny: We're sorry to hear of your issues. The next time you log on, try the Theme Switcher option to change to "standard" mode. Maybe that will help with the issue. Fast Balances is not required - you can disable it in the Service Center. The Customer Contact Center at 800.578.4270 will be glad to assist you. Thanks for banking at UniBank!