
Febi Ardi
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I love Jago Coffee, but this app really needs a hella lot of improvement. 1. I have an account bound to gmail before, but because of the new signup flow using phone number, I couldn't move my account to a new phone. 2. The screen keeps getting buggy, after the update I couldn't give tip or using my energy points because they couldn't be clicked! This is kinda frustrating. I hope the Product Manager will actively look at the users' feedback here to improve the app. Edit: Fixed as per ver. 3.9.2
2 people found this review helpful
PT. Satuan Teknologi Berjalan
July 4, 2023
Hello Sobat Jago. Sorry for the inconvenience. Thank you for your constructive feedback. We continue to strive to develop the application so that users are comfortable in using the application. If there are any problems, please do not hesitate to contact Customer Service. Thankyou π

daichi taniguchi
Hi Jago, I can't add or save any address and it turned error everytime I tried to add or register my address. Its hard to re-pin point address everytime I want to order your coffee. Can you please solve this issue? It seems like I am not alone in facing this problem.

Amiliana Riandya
Been using Jago app since the very first time it launched & glad that it's been improving. It's easy to use & interface looks clean and nice. Some suggestions: - Add Jagoan tracker on maps so that the customers can standby if Jagoan is already nearby - Add chat feature with Jagoan so that customers can clarify things easily with the Jagoan - Order history page doesn't scroll properly, and it's better if the card is clickable to see the detail of the order - Menu page doesn't swipe continuously
11 people found this review helpful
PT. Satuan Teknologi Berjalan
January 18, 2023
Hi Jago Friends. Thank you for sharing your experience with Jago Coffee. Your feedback are very meaningful for us. We will always keeping up our quality from our apps for your convenience while using our apps. If there is obstacle, don't be hesitate to contact us. Thank You π