3.5
2.3K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Provide an exciting experience for customers in using all modes of public transportation in DKI Jakarta and its surroundings. Through this application, it is easy for customers to make payments with a QR code, find out the destination route and fleet in real time and other exciting things.
Updated on
Oct 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Personal info, Financial info, and Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
2.28K reviews
Dazolers
August 24, 2024
The app is overall great but needs some improvement. For example, when I already paid the ticket with QRIS, the app stuck at QR Code. It should have show the ticket you already purchased. Also please add another payment method such as Gopay, Dana, and Credit/Debit Card
3 people found this review helpful
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Chairul F
July 30, 2024
dear team develop and produtc, please improve your apps. Your apps failed to release ticket while my payment successfully. For ticket handle issue no feedback. Please improve this business also for your ui and ux , make it better like feature can choose station. Your recommendation from search journey just take time also can't matches right destination. Please let the user make decision to choose itself.
6 people found this review helpful
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PT. Jakarta Lingko Indonesia
July 30, 2024
Hello Chairul F thank you for using the JakLingko Application and apologize for the inconvenience you experienced. To help us understand the problems you are experiencing, please help us to inform you about the problems by contacting us at JakLingko Customer Care.
Amila Fasya
September 6, 2024
generating a QR code shouldn't be this hard, and it seems like im not alone in this quest 😬 reached out to the helpdesk team on IG and they keep giving me the same useless advice—change the PIN, reinstall, repeat. 3 days later, still stuck. best of luck to the developers on this bug hunt 💪
4 people found this review helpful
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PT. Jakarta Lingko Indonesia
September 8, 2024
Halo kak Amila Fasya terima kasih telah menggunakan Aplikasi JakLingko dan mohon maaf atas ketidaknyamanan yang Anda alami. Untuk Kendala yang kakak alami mohon diinformasikan detailnya bisa menghubungi Jaklingko Customer Care. Terima kasih.

What's new

Memberikan pengalaman seru kepada pelanggan dalam menggunakan semua moda transportasi publik di DKI Jakarta dan sekitarnya. Lewat aplikasi ini, pelanggan dimudahkan untuk melakukan perjalanan dengan scan-in dan scan-out QR code, pembayaran tiket QR dengan QRIS dan e-wallet yang tersedia, mengetahui rute tujuan dan armada secara real time, dan hal seru lainnya
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