JCB LiveLink is an innovative software system that lets you monitor and manage your machines remotely – online or by email. LiveLink gives you access to a whole host of useful data, including machine alerts, fuel reports* and event history information. JCB Livelink is now fitted as standard across most JCB machines. The system also enables you to manage your fleet more effectively which allows for better planning and JCB Livelink provides instant notifications, through mobile or email, when a service is due as well as critical alerts if there are any serious mechanical or electrical problems. Therefore, we can make sure that any issues are sorted, and your machines are fully operational as soon as possible.
Livelink helps you to monitor and manage your machine remotely anywhere in the world, no matter your business. The innovative system helps you monitor the security of your machine, keep on top of any routine maintenance and make you aware of any technical issues by alerting you via the web, email or mobile phone.
Detailed machine hours, faults and malpractice are recorded remotely, helping you process your machine faster for a quick turnaround. The system also allows you to view a performance report of your machine daily and can tell you how long it has spent excavating, loading or roading.
Monitoring of hours and service alerts improve maintenance planning allowing prioritisation of engineers and routine services which saves you both time and resources. Additionally, early warnings of poor operation and maintenance enable you to plan what work is needed before the machine returns to your yard.
LiveLink can help lower servicing and running costs by ensuring your machines are operated to their optimum performance, reducing fuel consumption and unnecessary machine wear.
LiveLink also helps you manage your chargeable hours, as you are able to see how your machine has been utilised with the hours and days your machine has been running.
JCB Livelink also includes a number of features to increase the security of your machine which has enabled us to recover many stolen machines, saving our customers valuable time and money.
The system also helps to keep your machines safe and improves control over misuse. Mobile phone and email alerts can be set up for when a machine is moved out of or into a predetermined area (size can be customised).