VALENBISI

JCDecaux SA

About this app

With the new VALENBISI app you will discover a new way to enjoy the service, the main functions are:

· Find the nearest stations and their occupancy in real time.

· Unlock the bike at the station.

· Notifications about your trips.

· Check routes and cycling routes.

· Get rewards and free rides for your friends.

Download our app and don't miss any news!

Ratings and reviews

Bad experience. App crashed multiple times while trying to set up. Got charged twice had to get refund for second service. Bicycle was covered with grease got all over my clothes. Navigation app on bike made it very hard to find parking place which caused me to use a bike more than I wanted to and got charged for it. You would think they'd put a spot to mount your phone on the bikes since this is an app driven experience. Instead had to put phone in basket and it bounced all over the place.

Network issues, showing no bikes available despite standing next to a full rack of bikes, random errors when unlocking, an app which is half English half Spanish, etc. It's a nice system... when it works. Unfortunately we had to take taxis multiple times when Valenbisi yet again decided to stop working. I'd ask for a refund if I knew how.

Asks for an ID card number during registration but won't accept my passport number or anything else I type. When I search for help on my phone browser the battery optimiser shuts down the app after which there's no way to go back to or restart the registration process. Your account is in some kind of broken state and can't even be deleted to start things from scratch. Phoned the help number but no-one spoke English even though I selected that option. Super bad!

What’s new

We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination.