My first time using this app and initially it made a few mistakes with my card details and froze. I had to close it, hence my basket was empty when I reopened it and had to start the purchase process all over again. Then I paid special attention to my card details submitted when I was checking out. Then all was smooth and real quick. Had there been no hiccup in the first place, I reckon the whole process would've been so quick and perfect. I'm hoping when I use it again soon, I'll be smiling at the end of my experience. Fingers crossed. My boys and I are great fans of JD and have been shopping in store for well over six years now, so know that their products are of superb design and quality. Highly recommend JD first and foremost and then this app. One Happy shopper.
I love the shop. Customer service could be better. As I ordered puma trainers for my daughter's birthday and they sent them with the wrong coloured laces. They said they would phone back. Still waiting. And sending trainers with the wrong laces isn't the first time this has happened.
It's giving error just after 5 minutes surf in app every time. Can't look at products more than 4-5 minutes, app stops.
This app is a better experience than visiting a store where you can really get some of the worst service in any high street store. My local store is a no go zone with chavvy staff who just look at you like their rival gang member.
Unable to order no resonse from 2nd email. Very disappointed as they have some good gear at unreasonable price
Is this even a genuine JD app?? Just seems like a fake that once got ur card details crashes!!! Very weary of this to the point I've informed my bank incase this is a scam because by time Google play get onto it many ppl details would of been stolen@! It's not hard to advertise an app on G,Play.
Unlimited Just got Better! Experience unlimited newness with our brand-new delivery service. For just £9.99, grab yourself unlimited next day UK delivery for an entire year.
Shop the latest trends and most fashionable finds, only on the ZALORA app!