I've emailed twice to the game support, and I'm not getting a response from them. I lost everything! All the things I did and passed decorating the mall. All of the extra stuff for the August anniversary. I also just got a reward from Bingo, saying that we've been friends for 100 days now and went through 592 levels. I want all my stuff back at the mall and everything I won during August anniversary. I even tried sending screenshots to show but they rejected my email. So very frustrating.
22 people found this review helpful
I hate to give one-star reviews but the recent changes are absolutely insane. You can't just change all of your game's mechanics and hope people like it. This would be like Nintendo releasing an update to a Mario game where it's now a plumbing simulator. I'm really hoping I missed the memo about this being temporary. Despite all the weirdness that's been thrown out there over the years (towns, removing game types, no longer creating the "extra hard" levels, several character changes), this was the best game of the genre. If you want to go in this direction, just release another game. A lot of these levels would have to be recreated for balance reasons anyway or they wouldn't be challenging. I tried going back every 100 or so levels (starting at just under 1800) to see how it played and I was finishing levels with 10-20 moves left. I actually would play that second game too because, despite just being a Candy Crush ripoff, this team would do it the best.
30 people found this review helpful
April 16, 2020
Dear player, I am sorry that you are not satisfied with the game. You can send your questions or suggestions to firstname.lastname@example.org and we'll take care of them as soon as possible.
When accessing movie ad for free moves it does not work. Game screen comes back to large on half the screen only option is to close it. story line is lame. Too many wasted stars on stupid activities instead of decorating. Also not being able to choose a lot of items, we have to take what the game chooses, lame. Graphics are good and it doesn't freeze up an the games are not to hard. Pls fix other stuff?
12 people found this review helpful
August 4, 2020
Dear player, we're truly sorry that you came across this issue. You can email us your game ID, mobile phone model and other information (customer service email: email@example.com). We will solve your problems as soon as possible. Thank you.