Jitbit Helpdesk

27

Jitbit Helpdesk for Android allows you to access your account in Jitbit Helpdesk software from your mobile device. (Jitbit Helpdesk is a customer support ticketing software system)

Features include:
*Viewing unanswered, unclosed or all support tickets
*Viewing basic details and replies of individual tickets
*Posting replies for everyone or for techs only
*Changing tickets status and other details
*Viewing attached images
*Using canned responses and more...

Some of the features of the new app:
* Almost the entire backend code has been rewritten to make the app faster with less bugs
* The app should be way faster and smoother than the old one, especially on older devices
* Push notifications for new tickets
* Jitbit Helpdesk hosted customers are now forced to use secure connections (https)
* External links should now be opened properly in the system browser
* Other bugs and performance fixes
Read more
3.9
27 total
5
4
3
2
1
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What's New

* Support for two-factor authentication, SAML, Google and other third party login methods
* New UI icons
* Slight new reply page redesign
* Fixes for reply rendering issues
* Fixed wrongly colored strips in ticket replies
* Fixed occasional formatting issues (visible HTML tags, etc.)
Read more

Additional Information

Updated
September 10, 2018
Size
6.4M
Installs
5,000+
Current Version
2.10
Requires Android
4.4 and up
Content Rating
Everyone
Interactive Elements
Users Interact
Permissions
Offered By
Jitbit
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