Jitbit Helpdesk

24

Jitbit Helpdesk for Android allows you to access your account in Jitbit Helpdesk software from your mobile device. (Jitbit Helpdesk is a customer support ticketing software system)

Features include:
*Viewing unanswered, unclosed or all support tickets
*Viewing basic details and replies of individual tickets
*Posting replies for everyone or for techs only
*Changing tickets status and other details
*Viewing attached images
*Using canned responses and more...

Some of the features of the new app:
* Almost the entire backend code has been rewritten to make the app faster with less bugs
* The app should be way faster and smoother than the old one, especially on older devices
* Push notifications for new tickets
* Jitbit Helpdesk hosted customers are now forced to use secure connections (https)
* External links should now be opened properly in the system browser
* Other bugs and performance fixes
Read more
3.8
24 total
5
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3
2
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What's New

* Ticket list and ticket page now update in real time
* Tapping on a push notification finally opens the ticket
* Ticket page redesign
* More reliable push notifications
* Better performance across the app
Read more

Additional Information

Updated
June 13, 2018
Size
Varies with device
Installs
5,000+
Current Version
Varies with device
Requires Android
Varies with device
Content Rating
Everyone
Interactive Elements
Users Interact
Permissions
Offered By
Jitbit
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