John Hancock Retirement

4.5
4.75K reviews
100K+
Downloads
Content rating
Everyone
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About this app

John Hancock’s retirement app makes it easy for our plan participants to safely manage their retirement plan, anytime, anywhere.

Use the app on the go to securely connect with your plan and its financial tools
• Register, enroll, and access your plan account
• View account details, including balance, rate of return, account/transaction history, and investments
• Make account changes, including contribution rate and profile updates
• Set your goals and get real-time projections of estimated spending and income in retirement
• Model saving scenarios, receive guidance to help meet your spending needs, and track your progress
• Use helpful tools and resources for timely education on personal finance and wellness topics
Updated on
Jun 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
4.54K reviews
Eitan Gluz
January 8, 2022
This is one of the poorest layouts and least functional applications i have ever encountered. The way in which you can interact with personal data is severely limited, it is slow, it lacks an integrated document viewer (a massive oversight for a company that is required to provide copious amounts of written information). Needs improvement throughout.
66 people found this review helpful
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John Hancock Life Insurance
January 14, 2022
Hi Eitan , thanks for taking the time to provide your feedback. We’re sorry for the negative experience you had with John Hancock’s retirement app. . Our team continues to look for ways to enhance and improve the app and will take a closer look at how we can improve our in-app experience.
Megan Cheng
September 11, 2021
I'm using the website for all my financial tracking and budgeting, which is amazing. Way better than the options provided by my financial institutes. However, this app does not have the ability to do any of those things. It only allows you to view your 401k process and contribution percentage. Although this info. is great, I think for a mobile app to be useful, it should be able to allow users, if not do things on the fly, but at minimum view everything offered on main website.
38 people found this review helpful
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John Hancock Life Insurance
September 16, 2021
Hi Megan - thanks for the feedback. We agree and are looking to expand the in-app experience with future updates. In the meantime, you can easily access all of the great financial tracking and budgeting resources you’re using on myplan.johnhancock.com through the app by clicking on the “view full retirement website” link in the app’s “More” tab.
G
November 22, 2022
A pretty bare bones app. Shows balance, but doesn't give any semblance of performance data. You can't view contributions vs value, either in static or graph/time form. Doesn't even show contributions, just total account balance. See no reason to use this over the website. I see that JH has responded in the same "we agree" tone for over a year without any change to the app experience. Missing opportunities must not matter when workers have no say in their retirement platform...
15 people found this review helpful
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John Hancock Life Insurance
November 18, 2022
Hi G - thanks for the feedback. We agree and are looking to expand the in-app experience with future updates. In the meantime, you can easily access all of the great financial tracking and budgeting resources you’re using on myplan.johnhancock.com through the app by clicking on the “view full retirement website” link in the app’s “More” tab.

What's new

This update includes bug fixes and enhancements to improve your mobile experience.