A Google user
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Started out great... BUT doesn't update anymore. Points are not current and doesn't delete past gifts or promotions. I'll try Uninstalling then reinstalling the app. Reinstalled the app. Point balance changed by 10,000, however it now says point balance current as of 04/06/2019. A little over 3 wks ago. So it's an epic fail for personal use in the casino, but the links are handy to have all in one place in the app.
45 people found this review helpful
A Google user
They've had this app for awhile now and they really need their IT people to do some serious work on it. This app is horrible. Most of the time you can't get current info on your account i.e. rewards, points, comps, monthly specials etc. I've cleaned the cache, I've uninstalled and reinstalled numerous times. It does nothing. FIX IT OR GET RID OF IT.
8 people found this review helpful
A Google user
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*edited 6/21 * the app is so frustrating the only way to reliably check your points is to uninstall the app and reinstall it after you've remembered clear all the cached data for it. It should not be this hard to check your info. ****************** The app ok, I'd give it more stars but I find it super frustrating that my points information doesn't seem to up date. The last update I had on my points was 3/10 and I'd like to know what my comps are at now rather than then.
31 people found this review helpful