
Aburiya N. Raymond
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I've used VIP communication for over three years before they updated their app to VIP V2. It was the best as compared to other international calling apps I've ever used then. But for the past 5 months, I could not make a call via VIP-V2. I called customer service, but they are not helpful at all. The only thing I hear is that we could not connect your call at this time. Meanwhile I a balance on my account! If you know you are out of service, please, I need a refund of my account balance

A Google user
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Garbage. This app has given me a lot of trouble most of the time. You call a Correct number and the app tells you its incorrect, please try again......so frustrating. Still the problem persists, again you call the right number and the app tells you "the number you have called is not recognized, please try again ". I'm deleting this app after my balance expires
13 people found this review helpful
VIP Communications
December 6, 2019
We apologize for the difficulties you experienced when attempting to make calls. We were able to locate your account in our system. One of our technicians is still in contact to make sure all your issues are resolved. We're there to help so please don't hesitate to contact us. Thank you for your feedback and allowing us to troubleshoot your issues.

A Google user
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It's not straightforward such previous ones. meaning you can't see or redial previous calls. You ve to back to contact and then select and dial it zll over. sometimes to it doesn't connect or tell you how much credit you have b4 the call. Totally not up 2my standard. it needs improving
6 people found this review helpful
VIP Communications
July 1, 2019
Hi, thank you for your feedback. There is a clock icon that's located to the left of the contacts icon that shows your call history and allows you to easily redial previous numbers. When dialing with WiFi / Mobile Data method, you won't hear your account balance before the call. You can rely on the account balance displayed in the top left corner.