Jomp - Provider

Jomp

About this app

**Looking for flexible roadside assistance jobs?**

JOMP Provider connects independent service providers with nearby motorists who need car battery jump starts and roadside assistance.
Receive local job requests, choose which opportunities to accept, navigate to customers and track your earnings — all through one app.
Whether you're an independent roadside assistance provider or someone with the appropriate equipment and approved training, JOMP gives you access to roadside service opportunities in supported areas.

**RECEIVE NEARBY ROADSIDE ASSISTANCE JOBS**

Go online when you're available and receive eligible roadside assistance requests from motorists nearby.
With JOMP Provider, you can:

- Receive nearby jump-start job requests.
- Review the customer's location and vehicle details.
- View the displayed earnings for each job.
- Accept or decline available opportunities.
- Manage jobs through the app.

Job availability depends on local customer demand and your approved services.

**FLEXIBLE WORK OPPORTUNITIES**

Manage your own availability through the JOMP Provider app.
Go online when you're ready to receive roadside assistance requests and offline when you're unavailable.
Choose which eligible job opportunities to accept, subject to applicable platform requirements.
JOMP is designed to connect independent providers with motorists who need assistance.

**BATTERY JUMP-START JOBS**

Help motorists whose vehicles have flat batteries by providing approved jump-start assistance.
Providers must complete the relevant JOMP training and service-approval requirements and have suitable equipment before being approved to offer jump-start services.
You should only perform services for which you are appropriately trained, equipped and authorised.

**NAVIGATE TO CUSTOMERS**

Once you accept a roadside assistance job, access the customer's location and use the available navigation tools to reach them.
Follow job-status updates throughout the service.

**MANAGE YOUR ROADSIDE JOBS**

Keep track of accepted and completed service requests.
Use the app to manage your roadside assistance workflow, including:

- Accepting available jobs.
- Travelling to the customer.
- Confirming arrival.
- Managing service progress.
- Completing jobs.
- Reviewing previous work.

**TRACK YOUR EARNINGS**

View earnings associated with your completed roadside assistance jobs.
Keep track of your job history and manage your payment setup using the supported Stripe payout process.
Earnings depend on the jobs offered, accepted and completed. JOMP does not guarantee minimum earnings or a minimum number of jobs.

**TRAINING & SERVICE APPROVAL**

Before providing roadside assistance through JOMP, complete the applicable onboarding requirements.
Depending on the service, these may include:

- Provider information and document checks.
- General provider onboarding.
- Job-specific safety training.
- Knowledge assessments.
- Equipment evidence.
- JOMP service approval.

Only approved providers can offer the relevant service types.

**FOR INDEPENDENT SERVICE PROVIDERS**

JOMP is a technology platform connecting motorists with independent roadside assistance providers.
Providers use their own suitable equipment and are responsible for meeting applicable legal, safety, tax and insurance requirements.
The legal status of any working relationship depends on the actual arrangements and applicable law.

**JOIN THE JOMP PROVIDER NETWORK**

If you're interested in providing roadside jump-start assistance and meet the relevant requirements, download JOMP Provider and begin the onboarding process.
Service availability and eligibility depend on your location and the approval requirements.

**LOOKING FOR ROADSIDE HELP YOURSELF?**

JOMP Provider is designed for people offering roadside assistance, not customers requesting it.

To request a jump start for your own vehicle, download the separate JOMP customer app.

**SUPPORT & PRIVACY**

Privacy Policy: https://jomp.app/privacy-policy/