Shawna M. Pieta
I will rate on how it's currently setup. There needs to be more normal levels between the hard and super hard. Also, the hard and super hard about not being back-to-back because it makes it impossible to get any of the prizes shown. Should be like 8 normal, then a hard, then a couple more normal, than the super hard. That would make this game more fun to play, be able to get (and keep) super lightning, and win the side games with additional prizes. Fix it. It's more aggravating than fun.
2 people found this review helpful
JoyPlay Pte.Ltd.
May 3, 2024
Levels are designed to be fun and challenging enough. However, we value your feedback and our team is constantly adjusting the difficulty of levels for the best experience. If you have any suggestions, please feel free to contact us in the game. Have a nice day!
Jessica JessicaR
Thought I loved it until I got to a higher level and got stuck. Got suspicious when I remained there for over a week. Did a little research, and it seems I'm not alone. No one advances beyond this point without paying $$. Miss the days you could just purchase a game and play it without having to continue to pay. It's ruined games for me. Deleting everything.
1 person found this review helpful
JoyPlay Pte.Ltd.
May 2, 2024
Levels are designed to be fun and challenging enough. However, we value your feedback and our team is constantly adjusting the difficulty of levels for the best experience. If you have any suggestions, please feel free to contact us in the game. Have a nice day!
Terra Morgan
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My phone was in my pocket and I accidentally purchased a $99 bundle, there is no way to contact their customer support since the support button only gives 2 options. 1. Why are there so many ads. 2. The levels are too difficult. Also when you are playing and either the timer runs out or you fail, the button for using coins to stay in the game is right where you've been clicking, so you're using coins when you don't want to.. Edit: the app store said that I don't qualify for a refund.
184 people found this review helpful
JoyPlay Pte.Ltd.
March 7, 2024
Thank you for playing the game and I'm glad to help you. The app store handles all billing matters. We simply apply for the credit once the game store processes the order. Since we don't handle your credit card, it's best to contact the app store you used directly to request a refund.