Jubelio Chat

PT. Guardia Teknologi Indonesia

About this app

Jubelio Chat is a new innovation in managing chat from various marketplaces in one place. With Jubelio Chat, you can answer all chats from the most popular marketplace platforms in Indonesia and others easily and efficiently. Experience maximum comfort and productivity in interacting with your customers.

Main Features of Jubelio Chat:

Agents and Agent Groups: At Jubelio Chat, we use the concept of Agents and Agent Groups. You can add as many Agents as you like and form Agent Groups to maximize performance and efficiency. Each Agent can be assigned according to their skills and abilities. Through the Agent Assignment system, each chat can be handled by the most competent Agent.

Quick Replies: Jubelio Chat allows you to create and use chat templates that you can use to reply to customer messages more quickly and consistently. That way, you can speed up response and maintain your communication standards.

Automated Replies: We know how important a quick response is in business. Therefore, Jubelio Chat provides an Auto Reply feature. Every time there is a new chat from a customer, an automatic reply will be sent. Your customers will always feel valued and informed.

Automatic Agent Assignment: If there is a chat that is not answered within a certain time, our system will automatically assign it to another Agent that you have specified. That way, your every chat will always get attention.

Chat View: We also have a Chat View feature, which allows you to quickly filter and view all chats, chats that have not been assigned, and chats that have been assigned to you. With this, you will never miss any chat.

As part of our commitment to continuously innovate and adapt, we are continuously adding new marketplace integrations. With Jubelio Chat, you can expect more convenience and efficiency in managing your chat marketplace in the future.

For more information, call us at 0813-8823-9338 or visit our website at https://jubelio.com/. We are always ready to assist you in increasing your business productivity and efficiency.

What’s new

New Feature :
- Chat AI Assistant dan AI Credit. Balas pesan pelanggan Otomatis!

Enhancement :
- Penambahan keterangan total chat yang membutuhkan perhatian admin
- Penyesuaian tampilan ketika chat pelanggan belum sync
- Penambahan informasi pada saat integrasi channel
- Penyesuaian responsive aplikasi

Bug Fix :
- Fix keyboard flicker ketika kirim pesan di mobile
- Fix status dan pengambilan data AI Assist
- Fix stock product pada pesan yang dikirim