
A Google user
I was using this for about a year now and I really loved it. But now it started to mess with my phone. Like, sometimes, when I click on pause button to play a song, the song doesn't want to start playing, my phone gets laggy, says that "Music FX ian't responding" and then my phone reboots. It was a good app to use, but I guess I'm gonna find another one for this.
113 people found this review helpful
TarrySoft
February 25, 2020
Sorry you are running into issues. However, Music FX is a different app than our app. This app is called Jukebox. Email me at TarrySoft@gmail.com if you think the issue is in our Jukebox app.

Tony Heald
Cannot play downloaded songs if you are offline. It's an ok player if you have wifi or data signal, but if you want to listen to songs saved to your phone without internet, it won't work. E.g. on a plane/flight mode, the app tries to load an ad but just hangs because there's no signal, so you can't access your saved music.
119 people found this review helpful
TarrySoft
September 25, 2022
Hello, thank you for your review. We are sorry to hear that you are experiencing issues. We will be happy to assist you further, please, reach out to our Support Team so that we can advise you properly: support.jukebox@kigelapps.com.

A Google user
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Creepy how this player hijacks Samsung My Files. Uninstalled. Cannot find my music this app renames my songs incorrectly. Sorry to say ..but thank you for your time. No easy clickable link for support here, at this site. No cut and paste options. I cannot have "My Files" open and browse my files with your app open. When you click "recents" button your app displays over my files. You never see "MY Files" and "Tarrysoft" app separately. Instead your app body snatches "My Files" app by Samsung.
37 people found this review helpful
We don't have a support site but do have our email TarrySoft@gmail.com which is in our app and in our store listing. I would like to help with your issue because we haven't had any reports of this. Please email me so I can help since I'm limited to 350 characters here.