4.0
34 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Sonoma-Marin Area Rail Transit (SMART) eTickets app allows you to purchase and use tickets instantly on your phone using a debit or credit card. Simply download the free app, register your e-mail address in our secure system and you're ready to ride.


With the SMART Train Mobile Tickets app, you can:

· Purchase one-way or round-trip tickets
· Receive a discounted fare if you qualify as: Youth (5 -18), Senior (65 & Older) or
a passenger with disabilities
· Pay a single fare or multiple fares for a group of riders
· Store multiple tickets on your phone for future use
· Activate tickets
· Register your debit/credit card in our secure system


IMPORTANT REMINDERS:

· You need an account to use mobile tickets. An account only requires an email &
password
· Once you purchase your ticket it will appear in your "ticket wallet"
· Activate your ticket shortly before boarding the SMART Train
· If you purchased multiple tickets remember to activate all of them. Tickets are displayed
in order of activation. Swipe to advance to the next ticket
· Be prepared to show your active ticket(s) to SMART personnel
· Keep an eye on your battery level. You are held responsible for having a mobile phone in
good working order and usable prior to boarding. If your mobile phone is inoperable you
must use some other payment method for the journey
· Mobile tickets do not need cell phone or WiFi services to be activated. However, you do
need connectivity during the purchase of the ticket.
· Mobile tickets are valid for 90 minutes after activation
· Mobile tickets that have been purchased, but not activated, will expire after 30 days
· Transfer credits are not available via the SMART mobile ticket app
· If you lose or purchase a new device you can transfer any valid, unused tickets to a new
device.



SMART POLICY ON REFUNDS:

· Generally, SMART does not issue refunds on mobile products
· In the case of extenuating circumstances, customers can submit a refund request
· Refund form can be found on: www.SonomaMarinTrain.org
Updated on
Nov 8, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data can’t be deleted
4.0
34 reviews
A Google user
August 3, 2019
App is ok, but you can't connect it with the Clipper Account and can't tap your phone to board. I have to carry my Clipper card to use the balance there. I always have my phone so it seems like they should work together. Also, what's up with only accepting Apple Pay and MasterPay? How about Android or PayPal? Seems like old tech for a "SMART" train.
14 people found this review helpful
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A Google user
May 9, 2019
I like the app very convenient I'd rate it higher but what I dislike is it does not give you the option to log in from a different device, I have a valid ticket with another phone that broke, so whats up with that???
9 people found this review helpful
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A Google user
November 15, 2018
app is okay. i do not understand the "security" protocol of not being able to log into multiple devices.
3 people found this review helpful
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What's new

This version includes an updated FAQ section.